Control Tower
— Protecting your pharma at every stage of its journey
Experience peace of mind with real-time visibility into your shipment's journey and 24/7 protection from our dedicated Control Tower. Included with all RelEye® leases, the m88官方下载 Control Tower service features a global team of operators who monitor your shipment's every move and are ready to respond within minutes to any critical event.
How it works
Real-time connectivity and a dedicated team ensuring your product's safety every mile of its journey.
With the RelEye® family’s real-time connectivity, you gain an unmatched level of transparency into your shipment's condition. 18 built-in sensors track critical performance data like temperature (both cargo space and ambient), door openings, humidity, battery level, and even location. This comprehensive monitoring allows you to stay informed about potential handling issues, environmental changes, and the overall condition of your shipment. If any vital readings deviate from expected parameters, our Control Tower operatives will contact you within 15 minutes, allowing action to be taken to protect your product before an issue can occur.
Key Benefits
Increasing the visibility of your pharmaceuticals, Control Tower is your peace of mind in an uncertain world.
Unmatched visibility
With the extensive sensor capabilities of the RelEye® container, m88官方下载 is leading the industry with completely new levels of transparency. The RelEye® product family features 18 integrated and validated sensors including 8 separate cargo space temperature sensors (°C), 2 ambient temperature sensors (°C), location (GNSS, Wi-fi and Cellular), door opening detection and more to ensure that your product is protected and exactly where it needs to be.
Fast response time
Because every second counts when it comes to your pharma products, our Control Tower operatives will contact either you or your forwarder/carrier within 15 minutes of an event being triggered. This rapid response allows you to take action to resolve the issue before it escalates, ensuring the quality and stability of your product is maintained.
Critical events covered
The m88官方下载 Control Tower will monitor the most critical events that can interrupt a shipment. Based on our 40 years of industry experience, we know which events are the most critical to look out for, as well as how to handle them. Events are easily identified with alerts that are triggered based on pre-defined sensor logic, ensuring that the most critical issues are highlighted and resolved quickly.
Get started with the m88官方下载 Portal
The m88官方下载 portal revolutionizes how you manage your logistics, offering a single, user-friendly hub for all your needs. Accessible from any device, at any time, it simplifies your workflows, allowing you to efficiently handle order management, financials, live monitoring and more.
